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- Excellent · 122 Google reviews
- 25 year warranty
- Open 6 days in Cheltenham
- As seen on Deadline Design
“Fantastic service and quality product. We are so impressed with our engineered timber flooring - we get so many comments.”
“Glenn helped us choose our new engineered timber floors and we are thrilled with them.”
“I would highly recommend Glenn and Genevieve of Smarter Timber Flooring, Bay Road Cheltenham, both Glenn and Genevieve were knowledgeable and extremely helpful when I…”
Smarter Timber Flooring (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website and our showroom, how we use it and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles.
What we collect
When you send an enquiry, book a visit or ask for a quote, we collect the details you give us, such as your name, phone number, email address, suburb and information about your project. If you call or visit the showroom, we may note the same details so we can follow up.
Like most websites, ours also collects technical information such as your browser type, the pages you visit and how you arrived at the site. We use cookies and analytics and advertising tools (including Google and Meta) to understand how the site is used and to measure our advertising.
How we use it
We use your information to respond to your enquiry, prepare quotes, arrange showroom visits, measures, deliveries and installations, and to provide aftercare. We do not sell your personal information.
Who we share it with
We share information only where it is needed to do the job, for example with our installers, delivery partners and the service providers who host our website and email. We may also disclose information where the law requires it.
Keeping it secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only for as long as we need it.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by contacting us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Smarter Timber Flooring, 312A Bay Road, Cheltenham VIC 3192. Phone (03) 9584 3314. Email glenn@smartertimberflooring.com.au.
Last updated October 2026.
Cheltenham showroom · open Monday to Saturday
Stand on it first.
Every board we sell is laid out full size at 312A Bay Road. Come and compare them in daylight.