About us
Melbourne’s timber flooring specialists
A family-owned business on Bay Road, Cheltenham. Brian, Genevieve and Glenn Thompson have been consulting, supplying and installing timber floors in Melbourne for decades.
Prefer to talk? Call (03) 9584 3314 · we reply within one business day
- Excellent · 122 Google reviews
- 25 year warranty
- Open 6 days in Cheltenham
- As seen on Deadline Design
“Fantastic service and quality product. We are so impressed with our engineered timber flooring - we get so many comments.”
“Glenn helped us choose our new engineered timber floors and we are thrilled with them.”
“I would highly recommend Glenn and Genevieve of Smarter Timber Flooring, Bay Road Cheltenham, both Glenn and Genevieve were knowledgeable and extremely helpful when I…”
Family owned and operated
A family business in Bayside, Cheltenham
Smarter Timber Flooring is a family-owned and operated business in Bayside, Cheltenham Melbourne. The owners Brian, Genevieve & Glenn Thompson have been consulting, supplying, and installing high-quality timber flooring solutions to residential, and commercial clients in Melbourne for over fifty years.
Front runner, and timber flooring specialist Glenn Thompson is proud to be a consultant to architects, designers, the building trade, and of course the tens of thousands of satisfied domestic customers who have chosen Smarter Timber Flooring as their favourite flooring supplier.
We provide flooring solutions to Cheltenham, and surrounding Bayside suburbs like Brighton, Hampton, Mentone, Sandringham, Bentleigh, Beaumaris, Black Rock, and Moorabbin. We also service all areas of Victoria including the Mornington Peninsula.
Our collections are made from premium engineered oak timber – chosen for its durability, ease of maintenance, and long-lasting beauty. We’ve built our reputation on quality products that perform just as well as they look.
Meet the team
Meet the Thompsons
We take pride in our expertise in all things timber flooring and our reputation as a trusted family-owned business located in Bayside, Melbourne. For over five decades, Brian, Genevieve, and Glenn Thompson have been dedicated to providing exceptional flooring solutions that enhance the warmth, character, and elegance of both residential and commercial spaces. Whether you’re seeking to create a welcoming atmosphere or elevate the overall appeal of your space, you can count on our personalised services and premium engineered oak timber floorboards to deliver the results you desire.
Not sure which floor? Ask us.
Free quotes, honest advice, and every board on show in Cheltenham six days a week.
The people you will meet
Brian, Genevieve and Glenn
Glenn Thompson
Senior sales advisor
Glenn Thompson is a seasoned flooring expert with over 12 years of experience supplying and selling engineered timber flooring in the bayside area of Melbourne. He has earned a reputation as a trusted and knowledgeable professional in the industry.
Before his career in flooring, Glenn honed his customer service and negotiation skills through his experience in real estate sales. His background in hospitality also gave him strong interpersonal skills and the ability to establish lasting relationships with customers.
Glenn’s success can be attributed to his family connections in the flooring industry. He learned from his parents who have been in the business for over 50 years, and continues their legacy of quality, expertise, and exceptional customer service.
Glenn is approachable and friendly, always willing to go above and beyond to ensure customer satisfaction. He is an excellent communicator who listens attentively to customer needs and provides tailored solutions to meet their specific requirements.
With his in-depth knowledge of the flooring industry, commitment to customer service, and passion for success, Glenn is the ideal partner for anyone seeking high-quality engineered timber flooring. Whether you’re a homeowner, contractor, or interior designer, you can rely on Glenn for expert guidance and top-notch products to achieve your goals.
Genevieve Thompson
Genevieve Thompson is a seasoned flooring professional with over 50+ years of experience in the industry. Known for her exceptional eye for color and expertise in interior design, Genevieve stands out as a trusted expert.
Genevieve’s friendly and personable demeanor has allowed her to build long-lasting relationships with her customers. She goes the extra mile to make sure homeowners, designers, and contractors feel comfortable and confident in their flooring choices.
Genevieve’s shop in the bayside area of Melbourne has been serving the community for many years and she takes pride in providing quality flooring products and services to her customers.
Her expertise in flooring and interior design makes her a valuable resource for those looking to update their homes or businesses. Genevieve takes the time to understand each customer’s personal style and needs, providing personalized recommendations to bring their vision to life.
Brian Thompson
Brian Thompson is a seasoned professional with 50+ years of experience in the timber flooring industry. He has earned a reputation for his expertise and passion for this field, and has established a strong presence in the bayside area of Melbourne.
Brian’s deep understanding of the local market, along with his strong relationships with customers and suppliers, has enabled him to run a successful business and stay ahead of the competition.
In addition to his expertise in timber flooring, Brian also brings a wealth of knowledge in carpet, offering a full range of flooring solutions to his customers.
As a family-owned and operated business, Brian prioritizes personalized and attentive service to each and every client. He values honesty, integrity, and quality, and is dedicated to ensuring customer satisfaction.
How we work
Our commitment to quality
We take a holistic approach to flooring, offering end-to-end assistance throughout the entire process. From supply and manufacture to choosing the perfect style of floorboards for your residential or commercial space, all the way through to installation and aftercare. With decades of experience, a deep knowledge of oak timber flooring, and a commitment to customer service, we are the trusted name in oak flooring.
How it works
From our showroom floor to yours
- Visit and chooseWalk the full-size displays in Cheltenham and take samples home.
- Measure and quoteWe measure on site and quote supply, or supply and installation.
- DeliveryYour boards arrive ready to lay, with everything the job needs.
- Laid and finishedInstalled, trimmed and cleaned up, with care instructions to keep it looking right.
What customers say
In their own words
Fantastic service and quality product. We are so impressed with our engineered timber flooring - we get so many comments. Team are great to deal with, very responsive & helpful. Highly recommend.
Glenn helped us choose our new engineered timber floors and we are thrilled with them. Located in Melbourne he has a wealth of knowledge and walked us through all the different options available. We chose a beautiful rich colour that would suit our bustling family and all the daily wear and tear that entails. He discussed aftercare and how to keep our floor looking fantastic for years to come. Super happy with the service we received and the choice we made. Highly recommend Smarter Timber Flooring Melbourne
I would highly recommend Glenn and Genevieve of Smarter Timber Flooring, Bay Road Cheltenham, both Glenn and Genevieve were knowledgeable and extremely helpful when I started looking for my new flooring. I decided upon Hybrid Flooring Melbourne and when it came time to have the floors laid Richard, who was recommended by Glenn, did such a wonderful job, he was professional, explained everything and cleaned and tidied up after himself. I have nothing but praise for these very professional people.
312A Bay Rd, Cheltenham VIC 3192
Come and walk on it
Every board we sell is laid out full size in our Bay Road showroom. Take your shoes off, stand on the boards and see them in daylight, and take samples home to see them in your own light.
| Monday | 9:00am to 4:00pm |
|---|---|
| Tuesday | 9:00am to 4:00pm |
| Wednesday | 9:30am to 4:00pm |
| Thursday | 9:00am to 3:00pm |
| Friday | 9:00am to 4:00pm |
| Saturday | 10:00am to 3:00pm |
| Sunday | Closed |
Where we work
Timber flooring across Melbourne's bayside
Cheltenham showroom · open Monday to Saturday
Stand on it first.
Every board we sell is laid out full size at 312A Bay Road. Come and compare them in daylight.