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Google Reviews
What Our Customers Say about us
What our clients say about us
4.90
| 74 reviews
EXCELLENT Based on 68 reviews Kel19 July 2024Trustindex verifies that the original source of the review is Google. Fantastic service and quality product. We are so impressed with our engineered timber flooring - we get so many comments. Team are great to deal with, very responsive & helpful. Highly recommend. Gladys Mutangadura18 July 2024Trustindex verifies that the original source of the review is Google. I wish I could rate Glen of Smarter Timber Flooring more than 5 stars. I was referred to him for flooring my newly purchased apartment which I needed to change floors. Glen patiently took me through the various types of floor boards explaining in detail the pros and cons of each type until I made my final choice . Throughout the whole process, Glen went over and beyond to assist me with any queries I had. He is highly knowledgeable, an expert and a real professional. Communication with him was easy and he was always ready to help. I’m a very delighted customer. Glen then referred Rafael Alcarez for installing the floors. When I walked into my apartment this morning to check the finished job, my mind was blown. It’s a different apartment from what it was a week ago. Work was done quickly and expertly. I would go back to Glen again and again if I ever needed flooring again in future. Kim Bunting14 July 2024Trustindex verifies that the original source of the review is Google. Glenn helped us choose our new engineered timber floors and we are thrilled with them. Located in Melbourne he has a wealth of knowledge and walked us through all the different options available. We chose a beautiful rich colour that would suit our bustling family and all the daily wear and tear that entails. He discussed aftercare and how to keep our floor looking fantastic for years to come. Super happy with the service we received and the choice we made. Highly recommend Smarter Timber Flooring Melbourne CHRISTINE Trevena14 July 2024Trustindex verifies that the original source of the review is Google. I would highly recommend Glenn and Genevieve of Smarter Timber Flooring, Bay Road Cheltenham, both Glenn and Genevieve were knowledgeable and extremely helpful when I started looking for my new flooring. I decided upon Hybrid Flooring Melbourne and when it came time to have the floors laid Richard, who was recommended by Glenn, did such a wonderful job, he was professional, explained everything and cleaned and tidied up after himself. I have nothing but praise for these very professional people. Janet Riley28 June 2024Trustindex verifies that the original source of the review is Google. We had an excellent experience with Smarter Timber Flooring. we visited a number of times to get the right flooring for the apartment we were renovating and Glenn was more than happy to provide advice and samples of timber to help us decide. We also received a mop to help with the maintenance of the floor. All in all, a first class experience and we're happy to recommend Smarter Timber Flooring to anyone looking for such a product. Helen Anderson13 June 2024Trustindex verifies that the original source of the review is Google. Whilst this company have a fantastic product their after sales service is exceptional. I am renovating a kitchen that had floors from Smarter Timber Flooring from a previous owner. I needed some extra boards to patch some areas which were never covered. They went out of their way to ensure I had what was required. Helen Lorini4 June 2024Trustindex verifies that the original source of the review is Google. We are so happy with our new floors from STF. Glenn’s knowledge and advice was great our engineered timber flooring Melbourne was the best choice. The whole installation of the flooring was smooth and exceptional. Thank you Michael Koschar22 May 2024Trustindex verifies that the original source of the review is Google. Couldn’t recommend Smarter Timber Flooring Cheltenham enough- they did my parents business flooring then just now my place - great range to choose from - honest advice and excellent service.. thanks to Glenn and the Thompsons for all the help! Also their installers are superb - I had Richard and he was amazing - honest and prompt and super responsive.. and a flawless finish to my places flooring! From start to finish excellent - if you’re looking around - stop - just come here! Cheers guys. Michael Paula kelso16 May 2024Trustindex verifies that the original source of the review is Google. “Hybrid flooring Melbourne” Thank you Smarter Timber Flooring Melbourne for supplying our hybrid flooring!! We are absolutely thrilled with our new floor, Richard has done an incredible job laying the floor, this was a huge job and he worked so hard and attention to detail was second to none!!! Thanks to Glenn for going above and beyond to help us select our stunning hybrid floors, and for being so patient with us juggling our renovation, thank you it was much appreciated and you really took the pressure off. I can’t recommend you guys enough .!! Andrew Montgomery10 May 2024Trustindex verifies that the original source of the review is Google. My engineered timber floor installed in my townhouse in Ormond, Melbourne looks great! Thanks to Glenn and the team at Smarter Timber Flooring and to Ben the installer.